Last week I got a shock. Out of the blue a letter from our health insurance company arrived. I was stunned to open it and find that apparently unbeknownst to me Sam had been to the doctors, and we’d been charged over $9800 for the service. Panic!
Immediately I called our insurance company and was amazed to discover that they didn’t really care for me saying that this charge couldn’t possibly be correct and that a mistake had been made. They had gone ahead and paid thousands of dollars to cover their portion of the charges, yet weren’t at all concerned that the claim was a false one. Apparently it was up to me to get to the bottom of it and contest with the hospital billing us.
Easier said than done when I didn’t know who to contact as Sam hadn’t seen a doctor and there was just a cyptic code for the facility provided on the statement, no address or phone number. After much irritated discussion with the lady she finally gave me the number of the billing dept and I hung up to go call them, having no clue where I was phoning.
It turned out to be a hospital in Kansas. Quickly the lady there realised the error as she did indeed have a Samuel Allen, born on 27th April and admitted for treatment in September. However, crucially, her Samuel Allen was born in… 1927! Riddle solved.
Back on the phone with insurance, thankfully the next person I spoke to agreed that there was a mistake afterall and has booted the bill back to the relevant department for investigation.
Sam might be smart, but is a little young to be running around out of state impersonating octogenarians!